UNIVERSAL MONITORING, A PREMIER VIDEO MONITORING CENTER, PROVIDING VIRTUAL GUARDING, VIDEO VERIFICATION, INTRUSION, FIRE, AND EMERGENCY SYSTEMS.
WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE LOCATED IN CHARLOTTE NORTH CAROLINA

As a UL Listed central station, we service locations nationwide using a variety of integrated solutions and strategic partnerships. Universal Monitoring works closely with law enforcement agencies to reduce False dispatches and unnecessary responses. Our commitment to responsible monitoring and accountability for available resources, significantly reduces response times through mutual respect. Universal Monitoring is committed to innovation and unparalleled customer service. This passion for excellence equates to a successful partnership for all stakeholders involved.

MINIMIZING FALSE DISPATCH – FASTER POLICE RESPONSE

Combining traditional alarm with video verification, delivers a faster law enforcement response as these events are treated as crimes-in-progress which receives a higher priority from the police central dispatch

Virtual Guard Services

Virtual Guard Services is the remote performance of traditional guard duties while leveraging sophisticated video solutions. Event based video is triggered real-time by advanced edge analytics and sent to the monitoring center for processing according to predefined rules set with the customer, where our Remote Guard Specialists provide a Threat Level Assessment using event and live video from the site.

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Universal Monitoring provides reliable, dependable alarm monitoring and reporting services. From the simplest residential installation to the most complex multi-site industrial integration, we ensure optimum performance as your central station partner. Our highly-trained operators and finely tuned processes ensure best in class monitoring services for your customer.

We are focused on delivering your message, not ours. Universal Monitoring performs all services as an extension of your team. Many aspects of our operation can be customized to meet your unique security needs. We strive to provide the most advanced technologies, the strictest standards, and full redundancy all for a consistent subscriber experience and your success.

CONTACT US

Universal Monitoring. LLC

1330 Sharon Road West
Charlotte, NC 28210

Tel: +1(800)955-5771
[email protected]